Cancellation Policy

We offer nationwide delivery via Australia Post eParcel.

We deliver to addresses within Australia.

Orders are dispatched within 2 business day of final payment.

Your delivery cost will be displayed at checkout, before you complete your order, and is charged to your credit card upon submitting your order.

To the extent permitted by law, we don’t accept any liability for the goods ordered and/or any loss or damage incurred by any person in relation to your order once it has been received by the courier for delivery to you.

If Product is not working, contact us with the testing proof of the product received from us, without testing proof no return or refund claims will be entertained.

If reverse pickup has been arranged for defective/damaged products, after receiving the products back refund/replacement can be initiated.

If you’re having your order delivered, you can pay online using your credit card (Visa, Mastercard,); PayPal

Once your order has been shipped, we’ll let you know via email. Delivery could take 7-10 working days from this date. After this time if you still haven’t received your order, please email our online sales support or call on admin@myhomedecoration.com.au M-0492 197 399

For reverse Pickup, Shipping Label of courier will be sent to customer email id and Label should be pasted on the box with original packing.
 

Returns and warranty, if any, have been mentioned with particular products in product information page.

We accept returns in case of wrong product delivery with original packing with in 2 days.

Once order is confirmed, no cancellation will be entertained.

If order is prepaid and customer did not accept, receive or collect the courier or return the courier then shipping charges and return charges will be deducted from the prepaid amount and rest will be refunded back after evaluating the issue.

If order is cancelled by our end for any reason, we will refund the full amount back to your account or card whichever is applicable with in 10 working days.

If order is failed or cancelled and money gets deducted from your account, then your paid amount will be automatically refunded back to your card or account whichever is applicable.

Products may differ from those pictured on the website due to natural variations in colour/finish and scale of the image.

Products that have been installed cannot be returned for a 'change of mind' refund.

**My Home Decoration will refund the value of the goods returned but will not refund the value of any shipping paid**

**For more detail, please review our Terms & Conditions policy**